CANCELLATION & RETURN POLICY

We at kaveri's want our customers to have a hassle free cancellation and return hence we have laid down the policy with regards to the same.

CANCELLATION AND RETURN POLICY

1. Order has not been shipped yet: Any order which has not been shipped can be cancelled partially or fully. The amount paid by you (incase the of a prepaid order) would be refunded back to the same payment source and should reflect in your account in 7-10 business days.

2. Order was damaged when received: While we take utmost care while packaging to ensure that the product reaches you the way you had seen it on our website. However, due to situations beyond our control, the items delivered might get damaged in transit. We would be more than happy to replace or cancel your order under such circumstance. We would request you to let us know of the damage the day you receive the order.

3. Incorrect items received: We ensure you that our fulfillment, packaging and shipping process goes through a rigorous quality check so that the right shipment would reach the right person at the right place. In case you receive items that are different from the ones you ordered, we will have the incorrect items picked up from your house. We will also be shipping the right items to you at the earliest possible. In circumstances where we are unable to ship back the correct item the amount paid will be refunded back to you within 7-10 business days.

Any other reasons for cancellation or return would be handled on a case to case basis. Also look at Terms &Conditions For Complete Cancellation Policy